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Pentacle Technologies was founded in Royal Oak
in 2004 by Ed Babbie, an entrepreneur from West Bloomfield,
Michigan to meet the daily IT challenges faced by small and
mid-sized companies. “We have the technical expertise
and the hands-on experience to provide cost-effective solutions
that exactly meets your needs” said Ed Babbie an Engineer
with a Master of Science degree in Management Information System
from the University of Detroit Mercy.
Prior to forming Pentacle
Technologies, Inc. Ed Babbie worked for GM and DaimlerChrysler
in the information technology department.
With over 12 years experience in the information technology
sector Ed Babbie combines the technical and the managerial
skills that deliver your business to the next level.
Pentacle Technologies philosophy
is that all companies, regardless of size, should receive
the same level of expertise and experience
as large scale organizations. We treat each and every organization
as if they are our most important client. Our aim is to
work alongside each client as if we were an extension of their
company, working towards a common goal of efficient technology.
By keeping our organization streamlined, we eliminate
the bloat most company's experience, who then pass their overhead
on
to you through their billing prices and practices. We
have
no sales staff, keeping the bulk of our organization
as billable employees each with expertise in multiple areas.
No sales staff also means no one to pressure
you into unnecessary equipment purchases or upgrades. Our technicians
advise
you of any needed equipment, providing cost effective
solutions when they feel they are required. There is never
any commission
or sales bonus involved. We feel that an experienced
technician who has analyzed your network is better qualified
to make
purchasing and technology recommendations than a profit
motivated
sales
staff who, as in many cases, have little to no technology
experience.
Our approach to customer service is one of
proactive and preventative maintenance. Whereas most companies
only service
emergency
situations, we continuously work on maintaining and
optimizing your network performance. We constantly research
evolving
technologies and upgrades to your current ones, working
to eliminate network
failure and emergencies that can prevented by sustained
monitoring. Just like your car needs continued servicing
and tune-ups
to prevent breakdowns, so does your technology.
Contact
us today for a free consultation: 248-542-2076 info@pentacletechnologies.com,
or by contact form
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